I have a 10 year old vehicle that has been maintained by the dealership's auto shop since acquired.
I moved a couple years ago and decided to find a new auto shop. After scouring the internet and reading all the glowing reviews, I selected Same Day Auto.
My original appt was for an oil change, and it's hard to gauge service levels with such a small job.
This week I had my major service maintenance (120K miles) completed. In addition, I got new brakes, and had my timing belt replaced! Two other items that turned out to be really necessary.
I have no doubt, should I run into any problems related to the work I had done, that they will take care of it as part of their guarantee program.
I gave them a great rating because I appreciated their open communication, clear explanations, status reports, and honesty. By the way, my contact at Same Day Auto was Steve! Thank you!